Contact information

Contact Us

If you have questions about your order, products, shipping, returns, or store policies, we’re here to help.

Please reach out using the information below, and we will respond as soon as possible.


Customer Support

Email:
support@peptidefreedomusa.com

Phone:
(972) 827-7719

Mailing Address:
Peptide Freedom USA
P.O. Box 151043
Lufkin, TX 75915
United States


Order Support

For faster assistance, please include your order number and a brief description of your question or issue when contacting us.

For damaged, incorrect, or incomplete orders, please include clear photos of the product, packaging, and shipping label.


Business Hours

Monday – Friday
9:00 AM – 5:00 PM CST

Customer support inquiries are typically answered within 1–2 business days, excluding weekends and holidays.


Research Use Notice

Peptide Freedom USA does not provide medical, dosing, diagnostic, therapeutic, or veterinary advice.

All products are sold strictly for lawful laboratory research, educational, and investigational purposes only. Products are not intended for human or animal consumption.